Evertec | Documentación

Sale

Select (ATH Network)
Select (Sale)
Enter Amount 1 (with Taxes), Press (Enter)
Enter Amount 2 (with Reduced Tax), Press (Enter)
Swipe, insert, or present the card.

Debit

Enter the PIN

Visa and Mastercard

Enter the PIN if prompted

Visa and MC as ATH (Debit)

Select your preferred payment method
Enter the PIN or the last 4 digits of the card

Amex

Enter the PIN or the last 4 digits of the card

Discover

Select your preferred payment method
Enter the PIN or the last 4 digits of the card

Manual Sale (Credit Only)

Select (ATH Network)
Select (Sale)
Enter Amount 1 (with Taxes), Press (Enter)
Enter Amount 2 (with Reduced Tax), Press (Enter)
Enter card number and press (Enter)
Enter expiration date and press (Enter)
Enter your password (xxxx) and press (Enter)

Manual Refund (Credit Only)

Select (ATH Network)
Select (Refund)
Enter your password (xxxx) and press (Enter)
Enter the amount (Amount without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Enter card number and press (Enter)
Enter expiration date and press (Enter)

Sale - ATH Móvil

Select (ATH Network)
Select (Sale)
Enter Amount 1 (with Taxes), Press (Enter)
Enter Amount 2 (with Reduced Tax), Press (Enter)
Press number 1 for ATH Móvil.
Instruct the customer to scan the QR Code from their device.

Refund

Select (ATH Network)
Select (Refund)
Enter your password (xxxx) and press (Enter)
Enter the amount (Amount without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Swipe, insert, or present the card.

Sale - ATH Móvil (Refund)

Select (ATH Network)
Select (Refund)
Enter the amount, Press (Enter)
Press number 1 for ATH Móvil.
Enter the transaction ID in the customer’s Wallet.

Cash Check Sale Transactions

Select (Cash Check)
Press (Cash Sale)
Enter Amount 1 (with Taxes), Press (Enter)
Enter Amount 2 (with Reduced Tax), Press (Enter)

Cash Refund

Select (Cash Check)
Press (Cash Refunds)
Enter your password (xxxx) and press (Enter)
Enter the amount (Amount without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax

Void (Credit Only)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Void)
Enter the “INVOICE NUMBER” of the desired receipt
Press (Enter)
Select (Confirm)

To Print the Daily Report

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Reports)
Select (Printer)
Select (Summary) or (Detailed Tran)
This will print the list of transactions

To Process the Deposit (Settlement)

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Settlement)
Select (Confirm)
Wait for the transaction receipt

Reprint Deposit

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Reports)
Select (Printer)
Select (Batch History)
This will print the totals of the last deposit

Users / Clerks Add Users / Clerk

Go to Utilities
Enter your password (xxxx) and press (Enter)
Select (User)

Profile Settings (Contains the permissions for users created within this profile)

Add Profile
Enter your password (xxxx) and press (Enter)
Enter the profile name (Supervisors, Waiters)

Edit Menu Access (Where permissions are assigned for the created profile)

Enter your password (xxxx) and press (Enter)
Select the created profile
Select the different permissions you want for that profile and press enter

User Setting (Where users are assigned for the created profile)

Add User
Enter your password (xxxx) and press (Enter)
Enter the user's name (Supervisors, Waiters)
Select the profile where the user will reside

Adjust Tips (Credit Only, and Only Once)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Adjust)
Tip Adjust Sale
Enter the “INVOICE NUMBER” of the receipt and press (Enter)
Press enter again
Enter the TIP amount, then press (Enter)

Reprint Receipt

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Reprint)
Select (Any Receipt)
Enter the (INVOICE NUMBER) of the desired receipt
Press (Enter)
Wait for the authorization receipt

Offline Sale

Select (Red ATH)
Select (Offline Sale)
Enter the amount (Without Taxes) and press (Enter)
Enter the amount (Amount without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Enter authorization number

EBT

Select (EBT)
———>Foodstamp sale
- Enter the amount, press (Enter)
- Swipe card.
- Enter the PIN
———>Cash Withdrawal
- Enter the amount, press (Enter)
- Swipe card.
- Enter the PIN
———>Balance Inquiry (Balance Verification)
- Swipe card.
- Enter the PIN
———>Cash Sale with Cash Back
- Enter the amount, press (Enter)
———>Foodstamp / Cash Voucher
- Enter your password (XXXX)
- Enter the amount, press (Enter)
- Enter card number on the Voucher
- Enter your password (XXXX)
- Enter Approval Number (Enter)
- Enter Voucher Number (Enter)

Fleet Transaction for Gasoline

Go to Other
Select (Fleet)
Select (Sale)
Swipe the Card
Enter license number, license plate, or vehicle number
Enter the mileage and press (Enter)
Select fuel grade (FuelType)
- Premium
- Regular
- Diesel
- Other
- Premium Full
- Regular Full
Enter amount of liters and press (Enter)
Enter price per liter and press (Enter)
Enter total price of gasoline and press (Enter)
Add additional services (optional)
- No required services
- Lubricant
- Car Wash
- Grease
- Oil and Filter Change
- Coolant
- Brake Fluid
If you select any service:
- Enter number of units
- Enter price per unit
After this, you can add another service or press Enter to process

SMS Receipt

Once the transaction has processed, the following menu will appear:
—>Printed
- Prints a copy for the customer
—>NO Receipt
- Does not print a copy for the customer
—>Text SMS
- Sends the customer receipt via text message
- Enter the customer's mobile number and (Next)
- Enter the amount, press (Enter)
- Swipe the card.
- Enter the cash back amount, press (Enter)
- Enter the PIN

EBT (Refund)

Select (EBT)
Select (Foodstamp Refund/Void)
Enter password (xxxx) and press (Enter)
Enter the amount and press (Enter)
Swipe, insert, or present the card.

Hotel / Car Rental

Select (Hotel / Car Rental)
—>Check In / Car Rental
- Enter Amount, press (Enter)
- Swipe, insert, or present the card.
- Enter the PIN
—>Check Out / Car Return
- Enter the Invoice Number
- Confirm the transaction information on screen and press Enter
- Enter Additional Amount
- Enter State Tax
- Enter Municipal Tax
- Confirm information on screen and press Enter

Operating Instructions for engage v400c plus

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