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Operating Instructions for engage v400m manual taxes

Sale

  • Select (Red ATH)
  • Select (Sale)
  • Enter the amount, press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Swipe, insert, or present the card.

Debit
  • Enter the PIN
Visa and Mastercard
  • Enter the PIN if prompted
Visa and MC as ATH (Debit)
  • Select your preferred payment method
  • Enter the PIN or the last 4 digits of the card
Amex
  • Enter the PIN or the last 4 digits of the card
Discover
  • Select your preferred payment method
  • Enter the PIN or the last 4 digits of the card

Manual Sale (Credit Only)

  • Select (Red ATH)
  • Enter the amount, press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Type the card number and press (Enter)
  • Type the expiration date and press (Enter)
  • Type your password (xxxx) and press (Enter)

Manual Refund (Credit Only)

  • Select (Red ATH)
  • Select (Refund)
  • Type your password (xxxx) and press (Enter)
  • Enter the amount, press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Type the card number and press (Enter)
  • Type the expiration date and press (Enter)

Sale - ATH Móvil

  • Select (Red ATH)
  • Select (Sale)
  • Enter the amount, press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Enter the amount, press (Enter)
  • Press number 1 for ATH Móvil.
  • Instruct the customer to scan the QR Code from their device.

Refund

  • Select (Red ATH)
  • Select (Refund)
  • Enter your password (xxxx) and press (Enter)
  • Enter the amount (No taxes) and press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Swipe, insert, or present the card.

Sale - ATH Móvil (Refund)

  • Select (Red ATH)
  • Select (Refund)
  • Enter the amount, press (Enter)
  • Press number 1 for ATH Móvil.
  • Enter the trans ID in the customer's Wallet.

Cash Check Sale Transactions

  • Select (Cash Check)
  • Press (Cash Sale)
  • Enter the amount, press (Enter)
    • Enter State Tax
    • Enter Municipal Tax

Cash Refund

  • Select (Cash Check)
  • Press (Cash Refunds)
  • Type your password (xxxx) and press (Enter)
  • Enter the amount and press (Enter)
    • Enter State Tax
    • Enter Municipal Tax

Void (Credit Only)

  • Go to Administration
  • Enter your password (xxxx) and press (Enter)
  • Select (Void)
  • Enter the "INVOICE NUMBER" of the desired receipt
  • Press (Enter)
  • Select (Confirm)

To Process the Deposit (Settlement)

  • Select Administrator
  • Enter your password (xxxx) then press (Enter)
  • Select (Settlement)
  • Select (Confirm)
  • Wait for the transaction receipt

Reprint Deposit

  • Select Administrator
  • Enter your password (xxxx) then press (Enter)
  • Select (Reports)
  • Select (Printer)
  • Select (Batch History)
  • This will print the totals of the last deposit

Users / Clerks Add Users / Clerk

  • Go to Utilities
  • Enter your password (xxxx) and press (Enter)
  • Select (User)
Profile Settings (Contains the permissions for users created within this profile)
  • Add Profile
  • Enter your password (xxxx) and press (Enter)
  • Enter the profile name (Supervisors, Waiters)
Edit Menu Access (Where permissions for the created profile are assigned)
  • Enter your password (xxxx) and press (Enter)
  • Select the created profile
  • Select the different permissions you want for that profile and press enter
User Setting (Where users are assigned to the created profile)
  • Add User
  • Enter your password (xxxx) and press (Enter)
  • Enter the user name (Supervisors, Waiters)
  • Select the Profile where the user will reside

Adjust Tips (Credit Only, One Time Only)

  • Go to Administration
  • Enter your password (xxxx) and press (Enter)
  • Select (Adjust)
  • Tip Adjust Sale
  • Enter the "INVOICE NUMBER" of the receipt then press (Enter)
  • Press enter again
  • Enter the TIP amount, then press (Enter)

Reprint Receipt

  • Go to Administration
  • Enter your password (xxxx) and press (Enter)
  • Select (Reprint)
  • Select (Any Receipt)
  • Enter the (INVOICE NUMBER) of the desired receipt
  • Press (Enter)
  • Wait for the authorization receipt

Offline Sale

  • Select (Red ATH)
  • Select (Offline Sale)
  • Enter the amount (Without Taxes) and press (Enter)
  • Enter the amount (Tax-free amount) and press (Enter)
    • Enter State Tax
    • Enter Municipal Tax
  • Swipe, insert, or present the card.
  • Enter authorization number

EBT

  • Select (EBT)
  • ———>Foodstamp Sale
    • Enter the amount, press (Enter)
    • Swipe card.
    • Enter the PIN
  • ———>Cash Withdrawal
    • Enter the amount, press (Enter)
    • Swipe card.
    • Enter the PIN
  • ———>Balance Inquiry (Balance Verification)
    • Swipe card.
    • Enter the PIN
  • ———> Cash Sale with Cash Back
    • Enter the amount, press (Enter)
    • Swipe card.
    • Enter the cash back amount, press (Enter)
    • Enter the PIN
  • ———>Foodstamp / Cash Voucher
    • Enter your password (xxxx)
    • Enter the amount, press (Enter)
    • Enter card number on the Voucher
    • Enter your password (xxxx)
    • Enter Approval Number and press (Enter)
    • Enter Voucher Number and press (Enter)

Fleet Transaction for Gasoline

  • Go to Other
  • Select (Fleet)
  • Select (Sale)
  • Swipe the Card
  • Enter license number, license plate, or vehicle number
  • Enter the mileage and press (Enter)
  • Select fuel grade (FuelType)
    • Premium
    • Regular
    • Diesel
    • Other
    • Premium Full
    • Regular Full
  • Enter amount of liters and press (Enter)
  • Enter price per liter and press (Enter)
  • Enter total price of gasoline and press (Enter)
  • Add additional services (optional)
    • No required services
    • Lubricant
    • Car Wash
    • Grease
    • Oil and Filter Change
    • Coolant
    • Brake Fluid
  • If selecting a service:
    • Enter number of units
    • Enter price per unit
  • After this, you can add another service or press Enter to process

SMS Receipt

  • Once the transaction has been processed, the following menu will appear:
  • —> Printed
    • Print Client Copy
  • —> NO Receipt
    • Does not print a client copy
  • —> Text SMS
    • Send client receipt via text message
    • Enter the client's mobile number and (Next)

EBT (Refund)

  • Select (EBT)
  • Select (Foodstamp Refund/Void)
  • Enter password (xxxx) and press (Enter)
  • Enter the amount and press (Enter)
  • Swipe, insert, or present the card.

Hotel / Car Rental

  • Select (Hotel / Car Rental)
  • —>Check In / Car Rental
    • Enter Amount, press (Enter)
    • Swipe, insert, or present the card.
    • Enter the PIN
  • —> Check Out / Car Return
    • Enter the Invoice Number
    • Confirm the transaction information on the screen and press Enter
    • Enter Additional Amount
    • Enter State Tax
    • Enter Municipal Tax
    • Confirm information on the screen and press Enter

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