Operating Instructions for engage v400m without tax

Sections

Sale

Select (ATH Network)
Select (Sale)
Enter the amount, Press (Enter)
Swipe, insert, or present the card.

debit

Enter the PIN

visa and mastercard

Enter the PIN if requested

visa and mc as ath (debit)

Select your preferred payment method
Enter the PIN or the last 4 digits of the card

amex

Enter the PIN or the last 4 digits of the card

discover

Select your preferred payment method
Enter the PIN or the last 4 digits of the card

Manual Sale (Credit Only)

Select (ATH Network)
Enter the amount, Press (Enter)
Enter card number and press (Enter)
Enter expiration date and press (Enter)
Enter your password (xxxx) and press (Enter)

Manual Refund (Credit Only)

Select (ATH Network)
Select (Refund)
Enter your password (xxxx) and press (Enter)
Enter the amount, press (Enter)
Enter card number and press (Enter)
Enter expiration date and press (Enter)

Sale - ATH Móvil

Select (ATH Network)
Select (Sale)
Enter the amount, Press (Enter)
Press number 1 for ATH Móvil.
Instruct the customer to scan the QR Code from their device.

Refund

Select (ATH Network)
Select (Refund)
Enter password (xxxx) and press (Enter)
Enter the amount and press (Enter)
Swipe, insert, or present the card.

Sale - ATH Móvil (Refund)

Select (ATH Network)
Select (Refund)
Enter the amount, Press (Enter)
Press number 1 for ATH Móvil.
Enter the trans ID in the customer’s Wallet.

Cash Check Sale Transactions

Select (Cash Check)
Press (Cash Sale)
Enter the amount and press (Enter)

Cash Refund

Select (Cash Check)
Press (Cash Refunds)
Enter your password (xxxx) and press (Enter)
Enter the amount and press (Enter)

Void (Credit Only)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Void)
Enter the “INVOICE NUMBER” of the desired receipt
Press (Enter)
Select (Confirm)

Adjust Tips (Credit Only Once)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Adjust)
Tip Adjust Sale
Enter the “INVOICE NUMBER” of the receipt and then press (Enter)

To Print the Daily Report

Select Administrator
Enter your password (xxxx) and then press (Enter)
Select (Reports)
Select (Printer)
Select (Summary) or (Detailed Tran)
It will print the list of transactions

To Process the Deposit (Settlement)

Select Administrator
Enter your password (xxxx) and then press (Enter)
Select (Settlement)
Select (Confirm)
Wait for the transaction receipt

Reprint Deposit

Select Administrator
Enter your password (xxxx) and then press (Enter)
Select (Reports)
Select (Printer)
Select (Batch History)
It will print the totals of the last deposit

Users / Clerks Add Users / Clerk

Go to Utilities
Enter your password (xxxx) and press (Enter)
Select (User)

Profile Settings (Contains permissions for users created under this profile)

Add Profile
Enter your password (xxxx) and press (Enter)
Enter the profile name (Supervisors, Waiters)

Edit Menu Access (Where permissions for the created profile are assigned)

Enter your password (xxxx) and press (Enter)
Select the created profile
Select the different permissions you want for that profile and press Enter

User Setting (Where users are assigned to the created profile)

Add User
Enter your password (xxxx) and press (Enter)
Enter the user's name (Supervisors, Waiters)
Select the Profile where the user will reside
Press enter again
Enter the TIP amount, then press (Enter)

Reprint Receipt

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Reprint)
Select (Any Receipt)
Enter the (INVOICE NUMBER) of the desired receipt
Press (Enter)
Wait for the authorization receipt

Offline Sale

Select (Red ATH)
Select (Offline Sale)
Enter the amount, press (Enter)
Swipe, insert, or present the card.

EBT

Select (EBT)
———>Foodstamp Sale
- Enter the amount, press (Enter)
- Swipe the card.
- Enter the PIN
———>Cash Withdrawal
- Enter the amount, press (Enter)
- Swipe the card.
- Enter the PIN
———>Balance Inquiry
- Swipe the card.
- Enter the PIN
———>Cash Sale with Cash Back
- Enter the amount, press (Enter)
- Enter the cash back amount, press (Enter)
- Enter the PIN
———>Foodstamp / Cash Voucher
- Enter your password
- Enter the amount, press (Enter)
- Enter the card number on the Voucher
- Enter your password
- Enter Approval Number (Enter)

Fleet Transaction for Gasoline

Go to Other
Select (Fleet)
Select (Sale)
Swipe the Card
Enter license number, plate, or vehicle number
Enter the mileage and press (Enter)
Select fuel grade (FuelType)
- Premium
- Regular
- Diesel
- Other
- Premium Full
- Regular Full
Enter the amount of liters and press (Enter)
Enter the price per liter and press (Enter)
Enter the total price of gasoline and press (Enter)
Add additional services (Service) (optional) Enter authorization number
- No required services
- Lubricant
- Car Wash
- Greasing
- Oil and Filter Change
- Coolant
- Brake Fluid
If you select any service:
- Enter the quantity of units
- Enter price per unit
After this, you can add another service or press Enter to process

SMS Receipt

After the transaction has processed, it will present the following menu:
—>Printed
- Print a copy for the customer
—>NO Receipt
- No copy printed for the customer
—>Text SMS
- Send receipt to the customer via text message
- Enter the customer's mobile number and (Next)
- Enter Voucher Number (Enter)

EBT (Refund)

Select (EBT)
Select (Foodstamp Refund/Void)
Enter password (xxxx) and press (Enter)
Enter the amount and press (Enter)
Swipe, insert, or present the card.

Hotel / Car Rental

Select (Hotel / Car Rental)
—>Check In / Car Rental
- Enter Amount, press (Enter)
- Swipe, insert, or present the card.
- Enter the PIN
—>Check Out / Car Return
- Enter the Invoice Number
- Confirm the transaction information on screen and press Enter
- Enter Additional Amount
- Enter State Tax
- Enter Municipal Tax
- Confirm the information on screen and press Enter

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