Evertec | Documentación

Sale

Select (Red ATH)
Select (Sale)
Enter Amount 1 (with Taxes), press (Enter)
Enter Amount 2 (with Reduced Tax), press (Enter)
Swipe, insert, or present the card.

debit

Enter the PIN

visa and mastercard

Enter the PIN if prompted

visa and mc as ath (debit)

Select preferred payment method
Enter the PIN or the last 4 digits of the card

amex

Enter the PIN or the last 4 digits of the card

discover

Select preferred payment method
Enter the PIN or the last 4 digits of the card

Manual Sale (Credit Only)

Select (Red ATH)
Select (Sale)
Enter Amount 1 (with Taxes), press (Enter)
Enter Amount 2 (with Reduced Tax), press (Enter)
Enter card number and press (Enter)
Enter expiration date and press (Enter)
Enter your password (xxxx) and press (Enter)

Manual Refund (Credit Only)

Select (Red ATH)
Select (Refund)
Enter your password (xxxx) and press (Enter)
Enter amount (without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Enter card number and press (Enter)
Enter expiration date and press (Enter)

Sale - ATH Móvil

Select (Red ATH)
Select (Sale)
Enter Amount 1 (with Taxes), press (Enter)
Enter Amount 2 (with Reduced Tax), press (Enter)
Press 1 for ATH Móvil.
Instruct the customer to scan the QR Code from their device.

Refund

Select (Red ATH)
Select (Refund)
Enter password (xxxx) and press (Enter)
Enter amount (without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Swipe, insert, or present the card.

Sale - ATH Móvil (Refund)

Select (Red ATH)
Select (Refund)
Enter amount, press (Enter)
Press 1 for ATH Móvil.
Enter the transaction ID in the customer’s Wallet.

Cash Check Sale Transactions

Select (Cash Check)
Press (Cash Sale)
Enter Amount 1 (with Taxes), press (Enter)
Enter Amount 2 (with Reduced Tax), press (Enter)

Cash Refund

Select (Cash Check)
Press (Cash Refunds)
Enter your password (xxxx) and press (Enter)
Enter amount (without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax

Void (Credit Only)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Void)
Enter the “INVOICE NUMBER” of the desired receipt
Press (Enter)
Select (Confirm)

To Print the Daily Report

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Reports)
Select (Printer)
Select (Summary) or (Detailed Tran)
This will print the list of transactions

To Process the Deposit (Settlement)

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Settlement)
Select (Confirm)
Wait for the transaction receipt

Reprint Deposit

Select Administrator
Enter your password (xxxx) then press (Enter)
Select (Reports)
Select (Printer)
Select (Batch History)
This will print the totals of the last deposit

Users / Clerks Add Users / Clerk

Go to Utilities
Enter your password (xxxx) and press (Enter)
Select (User)

Profile Settings (Contains the permissions for users created within this profile)

Add Profile
Enter your password (xxxx) and press (Enter)
Enter the profile name (Supervisors, Waiters)

Edit Menu Access (Where permissions for the created profile are assigned)

Enter your password (xxxx) and press (Enter)
Select the created profile
Select the different permissions you want in that profile and press enter

User Setting (Where users are assigned to the created profile)

Add User
Enter your password (xxxx) and press (Enter)
Enter the user's name (Supervisors, Waiters)
Select the Profile where the user will reside

Adjust Tips (Credit Only, Once)

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Adjust)
Tip Adjust Sale
Enter the “INVOICE NUMBER” of the receipt and then press (Enter)
Press enter again
Enter the TIP amount, then press (Enter)

Reprint Receipt

Go to Administration
Enter your password (xxxx) and press (Enter)
Select (Reprint)
Select (Any Receipt)
Enter the (INVOICE NUMBER) of the desired receipt
Press (Enter)
Wait for the authorization receipt

Offline Sale

Select (Red ATH)
Select (Offline Sale)
Enter the amount (Without Taxes) and press (Enter)
Enter the amount (Amount without taxes) and press (Enter)
- Enter State Tax
- Enter Reduced Tax
- Enter Municipal Tax
Enter authorization number

EBT

Select (EBT)
———> Foodstamp Sale
- Enter the amount, press (Enter)
- Swipe card.
- Enter the PIN
———> Cash Withdrawal
- Enter the amount, press (Enter)
- Swipe card.
- Enter the PIN
———> Balance Inquiry
- Swipe card.
- Enter the PIN
———> Cash Sale with Cash Back
- Enter the amount, press (Enter)
———> Foodstamp / Cash Voucher
- Enter your password (XXXX)
- Enter the amount, press (Enter)
- Enter card number on the Voucher
- Enter your password (XXXX)
- Enter Approval Number and press (Enter)
- Enter Voucher Number and press (Enter)

Fleet Transaction for Gasoline

Go to Other
Select (Fleet)
Select (Sale)
Swipe the Card
Enter license number, plate number, or vehicle number
Enter mileage and press (Enter)
Select gasoline grade (FuelType)
- Premium
- Regular
- Diesel
- Other
- Premium Full
- Regular Full
Enter quantity in liters and press (Enter)
Enter price per liter and press (Enter)
Enter total price of gasoline and press (Enter)
Add additional services (optional)
- No required services
- Lubricant
- Car Wash
- Grease
- Oil and Filter Change
- Coolant
- Brake Fluid
If selecting any service:
- Enter quantity of units
- Enter price per unit
After this, you can add another service or press Enter to process

SMS Receipt

Once the transaction has processed, the following menu will appear:
—>Printed
- Print Client Copy
—>NO Receipt
- No client copy printed
—>Text SMS
- Send client receipt via text message
- Enter client mobile number and (Next)
- Enter the amount, press (Enter)
- Swipe card.
- Enter the cashback amount, press (Enter)
- Enter the PIN

EBT (Refund)

Select (EBT)
Select (Foodstamp Refund/Void)
Enter password (xxxx) and press (Enter)
Enter the amount and press (Enter)
Swipe, insert, or present the card.

Hotel / Car Rental

Select (Hotel / Car Rental)
—>Check In / Car Rental
- Enter Amount, press (Enter)
- Swipe, insert, or present the card.
- Enter the PIN
—>Check Out / Car Return
- Enter the Invoice Number
- Confirm transaction information on screen and press Enter
- Enter Additional Amount
- Enter State Tax
- Enter Municipal Tax
- Confirm information on screen and press Enter

Operating Instructions for engage v240m

Sections